Support
Return & Refund
Submit Details
Send us your order number, product information, reason, and a clear description of the issue.
Manual Review
Our return team reviews the request and checks order history, product eligibility, and warranty policy.
Email Follow-Up
If more information is needed, the team will reply to the email address submitted in the form.
Request Form
Start a Return or Refund Request
This form sends your request to return@aozoomusa.com. Please include as much detail as possible so the team can review it quickly.